Track Your Order
Find your
shipment
Your tracking number can be found in the shipping confirmation email we sent when your order was dispatched.
Trusted
Delivery
Arrived earlier than expected
"Honestly thought shipping would take forever but my Airwrap showed up faster than the ETA. Packaging was impeccable and everything was completely pristine. Smooth experience start to finish."
Customer service is unreal
"Emailed support because I'd put the wrong apartment number on my order and they fixed it within a few hours, on a Sunday. Got a real human response, not a copy-paste reply. Arrived perfectly."
Tracking was super clear
"Got the shipping email a couple days after ordering and the tracking updated regularly. Knew exactly when to expect it. The styling tool is even more beautiful in person, no notes."
Packaging deserves 5 stars alone
"Box was reinforced, product wrapped and perfectly secured. After two weeks of waiting it arrived in absolutely flawless condition. You can tell they actually care how it gets to you."
Worth every day of the wait
"Took around 10 days to arrive in LA which was exactly what they said. I appreciate them being upfront instead of overpromising. Absolutely stunning product, totally worth it."
Support replied in under an hour
"Asked a question right before checking out and they got back to me in less than an hour with a proper answer. That kind of service is rare these days. Order showed up a week and a half later."
Smooth from start to finish
"Checkout was easy, confirmation email came instantly, shipping update arrived a couple days later. No weird delays. Landed in 9 days and it's stunning. Already telling friends."
Resolved my issue same day
"Carrier left my package at the wrong door. Emailed Zerya and they contacted the carrier on my behalf — package was relocated the same afternoon. Truly above and beyond."
Arrived just in time
"Ordered before a trip and was nervous it wouldn't arrive in time. It came with a couple days to spare. Tracking updated regularly so I could plan. Used it on the trip immediately."
Honest about timelines
"What I really appreciated is they told me upfront the delivery window was 7 to 14 business days. No false promises. It arrived on day 11. Honesty is everything when shopping online."
Updated me the whole way
"Got an order confirmation, a shipping confirmation, then an out-for-delivery notification. Felt like I knew exactly where my package was the entire time. Arrived in perfect condition."
Combined two orders for me
"Ordered the main item then an accessory two days later, emailed asking if they could ship together. Support agreed and bundled them. Saved me hassle and arrived in one gorgeous box."
Arrived earlier than expected
"Honestly thought shipping would take forever but my Airwrap showed up faster than the ETA. Packaging was impeccable and everything was completely pristine. Smooth experience start to finish."
Customer service is unreal
"Emailed support because I'd put the wrong apartment number on my order and they fixed it within a few hours, on a Sunday. Got a real human response, not a copy-paste reply. Arrived perfectly."
Tracking was super clear
"Got the shipping email a couple days after ordering and the tracking updated regularly. Knew exactly when to expect it. The styling tool is even more beautiful in person, no notes."
Packaging deserves 5 stars alone
"Box was reinforced, product wrapped and perfectly secured. After two weeks of waiting it arrived in absolutely flawless condition. You can tell they actually care how it gets to you."
Worth every day of the wait
"Took around 10 days to arrive in LA which was exactly what they said. I appreciate them being upfront instead of overpromising. Absolutely stunning product, totally worth it."
Support replied in under an hour
"Asked a question right before checking out and they got back to me in less than an hour with a proper answer. That kind of service is rare these days. Order showed up a week and a half later."
Smooth from start to finish
"Checkout was easy, confirmation email came instantly, shipping update arrived a couple days later. No weird delays. Landed in 9 days and it's stunning. Already telling friends."
Resolved my issue same day
"Carrier left my package at the wrong door. Emailed Zerya and they contacted the carrier on my behalf — package was relocated the same afternoon. Truly above and beyond."
Arrived just in time
"Ordered before a trip and was nervous it wouldn't arrive in time. It came with a couple days to spare. Tracking updated regularly so I could plan. Used it on the trip immediately."
Honest about timelines
"What I really appreciated is they told me upfront the delivery window was 7 to 14 business days. No false promises. It arrived on day 11. Honesty is everything when shopping online."
Updated me the whole way
"Got an order confirmation, a shipping confirmation, then an out-for-delivery notification. Felt like I knew exactly where my package was the entire time. Arrived in perfect condition."
Combined two orders for me
"Ordered the main item then an accessory two days later, emailed asking if they could ship together. Support agreed and bundled them. Saved me hassle and arrived in one gorgeous box."
Still need
help?
Our team responds to every email within 24 hours. Reach out anytime and we'll personally look into your order.
Order Processing
Your order has been confirmed and is moving through our fulfilment queue.
Questions about your order? Write to us at info@zerya.com before contacting your bank — we resolve most issues within 24 hours.